How To Fix CRM_SHIPPING062 - Maximum number of deliveries &1 is not possible for complete delivery


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SHIPPING - Messages for Shipping Set

  • Message number: 062

  • Message text: Maximum number of deliveries &1 is not possible for complete delivery

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SHIPPING062 - Maximum number of deliveries &1 is not possible for complete delivery ?

    The SAP error message CRM_SHIPPING062 indicates that the maximum number of deliveries allowed for a complete delivery has been exceeded. This typically occurs in the context of the SAP Customer Relationship Management (CRM) module when trying to create or process deliveries for sales orders.

    Cause:

    The error is triggered when the system attempts to create a delivery that exceeds the predefined limit for the number of deliveries associated with a single sales order or shipment. This limit is often set in the system configuration and can vary based on business requirements.

    Solution:

    To resolve this error, you can consider the following steps:

    1. Check Configuration Settings:

      • Review the configuration settings in the SAP system related to delivery processing. Specifically, check the settings for the maximum number of deliveries allowed for a sales order or shipment.
      • This can typically be found in the customizing settings under Logistics Execution or Sales and Distribution.
    2. Adjust the Delivery Limit:

      • If the current limit is too low for your business processes, you may need to increase the maximum number of deliveries allowed. This adjustment should be made by a system administrator or someone with the appropriate authorization.
    3. Consolidate Deliveries:

      • If possible, consider consolidating deliveries to stay within the limit. This may involve grouping items from multiple sales orders into a single delivery.
    4. Review Sales Order Items:

      • Check the sales order items to ensure that they are correctly set up for delivery. Sometimes, issues with item statuses or delivery blocks can lead to complications.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on the error and potential configuration settings.
    6. Contact SAP Support:

      • If the issue persists after checking the configuration and making necessary adjustments, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like VL01N (Create Outbound Delivery) or VL02N (Change Outbound Delivery) to manage deliveries.
    • User Exits and BAdIs: If your organization has custom logic implemented, check for any user exits or Business Add-Ins (BAdIs) that might affect delivery processing.
    • Testing: After making changes, conduct thorough testing to ensure that the adjustments resolve the issue without introducing new problems.

    By following these steps, you should be able to address the CRM_SHIPPING062 error and ensure smooth delivery processing in your SAP system.

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