How To Fix CRM_SHIPPING057 - The selected delivery control is not permitted at header and item level

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SHIPPING - Messages for Shipping Set

• Message number: 057

• Message text: The selected delivery control is not permitted at header and item level

What causes this issue?

The combination you selected for delivery control at header level "
&V1&" and at item level "&V2&" is not permitted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a combination that is permitted by changing one or both values.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SHIPPING057 - The selected delivery control is not permitted at header and item level ?

  The SAP error message CRM_SHIPPING057 indicates that there is a mismatch or inconsistency in the delivery control settings at the header and item levels in the SAP CRM system. This error typically arises when the delivery control settings defined in the document do not align with the allowed settings in the system configuration.
  Cause:
  
  Inconsistent Delivery Control Settings: The delivery control settings at the header level do not match those at the item level. For example, if the header is set to allow a certain type of delivery control, but the item is set to a different type, this error will occur.
  Configuration Issues: The delivery control settings may not be properly configured in the system. This could be due to missing or incorrect settings in the customizing (SPRO) configuration.
  Document Type Restrictions: Certain document types may have specific restrictions on delivery controls that are not being adhered to in the current transaction.
  
  Solution:
  
  
  Check Delivery Control Settings:
  
  Go to the document in question (e.g., sales order, delivery) and check the delivery control settings at both the header and item levels.
  Ensure that the settings are consistent and compatible.
  
  
  
  Review Configuration:
  
  Access the SAP customizing transaction (SPRO) and navigate to the relevant configuration for delivery control.
  Check the settings for the document type you are working with and ensure that they are correctly defined.
  
  
  
  Adjust Document Type Settings:
  
  If necessary, adjust the document type settings to allow for the desired delivery control at both header and item levels.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to delivery control settings for any specific guidelines or restrictions that may apply to your scenario.
  
  
  
  Testing:
  
  After making adjustments, test the document creation or processing again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA02 (Change Sales Order) or VL02N (Change Outbound Delivery) to check and modify the relevant documents.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  User Authorization: Ensure that you have the necessary authorizations to make changes to the delivery control settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and logistics processes.