How To Fix CRM_SHIPPING054 - Different delivery groups not possible for complete delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SHIPPING - Messages for Shipping Set

• Message number: 054

• Message text: Different delivery groups not possible for complete delivery

What causes this issue?

You have assigned item &V1& to delivery group &V2&. However, your
customer requires a complete delivery (that is, the <LS>Delivery Control
</> field is set to complete delivery on the <LS>Shipping</> tab page).
This should usually contradict itself.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Depending on the customer's requirements, reset the delivery group
assignment or remove complete delivery from the <LS>Delivery Control
</>field.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SHIPPING054 - Different delivery groups not possible for complete delivery ?

  The SAP error message CRM_SHIPPING054 indicates that there are different delivery groups in the sales order that cannot be processed together for a complete delivery. This typically occurs in the context of logistics and shipping within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error arises when:
  
  Different Delivery Groups: The sales order contains items that belong to different delivery groups. Each delivery group is typically associated with specific shipping conditions, delivery dates, or other criteria that dictate how items should be delivered.
  Inconsistent Shipping Information: Items in the order may have different shipping points, delivery dates, or other parameters that prevent them from being grouped together for a single delivery.
  Configuration Issues: There may be configuration settings in the system that restrict the combination of items into a single delivery.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Delivery Groups: Review the items in the sales order to identify which items belong to different delivery groups. You can do this by checking the delivery group field in the sales order item details.
  
  
  Adjust Delivery Group Settings: If possible, adjust the delivery group settings for the items so that they can be combined into a single delivery. This may involve changing the shipping conditions or delivery dates to align them.
  
  
  Create Separate Deliveries: If the items cannot be combined due to business rules or system constraints, consider creating separate deliveries for each delivery group. This is often the simplest solution when items cannot be grouped together.
  
  
  Review Configuration: If you suspect that the issue is due to configuration settings, consult with your SAP Basis or configuration team to review the settings related to delivery groups and shipping conditions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on handling delivery groups and related settings.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VA03 (Display Sales Order) or VL01N (Create Outbound Delivery) to investigate the sales order and delivery details.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Exits and BAdIs: If your organization has custom logic implemented, check if there are any user exits or BAdIs that might affect delivery processing.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.