How To Fix CRM_SHIPPING004 - The shipping data for GUID &1 is not available in the database buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SHIPPING - Messages for Shipping Set

• Message number: 004

• Message text: The shipping data for GUID &1 is not available in the database buffer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SHIPPING004 - The shipping data for GUID &1 is not available in the database buffer ?

  The SAP error message CRM_SHIPPING004 indicates that the system is unable to find the shipping data for a specific GUID (Globally Unique Identifier) in the database buffer. This can occur for several reasons, and understanding the cause and potential solutions can help resolve the issue.
  Cause
  
  Data Not Loaded in Buffer: The shipping data for the specified GUID may not have been loaded into the database buffer. This can happen if the data has not been accessed recently or if it has been cleared from the buffer.
  Data Deletion: The shipping data might have been deleted or not yet created in the system.
  Database Issues: There could be issues with the database itself, such as connectivity problems or corruption.
  Configuration Issues: Incorrect configuration settings in the SAP system may lead to the inability to retrieve the required shipping data.
  
  Solution
  
  Refresh the Buffer: You can try to refresh the database buffer. This can be done by executing the transaction code SM12 (to check for locks) and SM21 (to check the system log) to ensure there are no issues. You can also use SE14 to activate the buffer.
  Check Data Existence: Verify if the shipping data for the specified GUID exists in the database. You can do this by querying the relevant tables (e.g., CRMD_ORDER, CRMD_ORDERADM_H, etc.) using transaction SE16 or SE11.
  Recreate Data: If the data is missing, you may need to recreate it. This could involve reprocessing the relevant transactions that generate shipping data.
  Check for Updates: Ensure that your SAP system is up to date with the latest support packages and notes. Sometimes, issues are resolved in newer versions or patches.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches related to this error message. There may be specific fixes or recommendations provided by SAP.
  System Restart: In some cases, a system restart may help in refreshing the buffers and resolving temporary issues.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with transaction codes like SE16 (Data Browser), SE11 (Data Dictionary), SM12 (Lock Entries), and SM21 (System Log) for troubleshooting.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it is affecting business operations.
  Documentation: Review the SAP documentation for CRM and shipping processes to ensure that all configurations are set up correctly.
  
  By following these steps, you should be able to diagnose and resolve the CRM_SHIPPING004 error in your SAP system.