How To Fix CRM_SERVICEPLAN_I308 - Display variant for "Service Contracts" screen does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICEPLAN_I -

• Message number: 308

• Message text: Display variant for "Service Contracts" screen does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICEPLAN_I308 - Display variant for "Service Contracts" screen does not exist ?

  The SAP error message CRM_SERVICEPLAN_I308 indicates that a display variant for the "Service Contracts" screen does not exist. This typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access a specific view or layout that has not been defined or saved in the system.
  Cause:
  
  Missing Display Variant: The most common cause is that the display variant for the "Service Contracts" screen has not been created or has been deleted.
  User-Specific Settings: The display variant may be user-specific, and if the user has not set it up, the system will not find it.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the display variant.
  System Configuration: There may be issues with the system configuration or settings that prevent the display variant from being recognized.
  
  Solution:
  
  
  Create a Display Variant:
  
  Navigate to the "Service Contracts" screen.
  Use the "Settings" menu (often found in the toolbar) and select "Display Variant" or "Save Layout".
  Create a new display variant by specifying the desired fields and layout.
  Save the variant with a unique name.
  
  
  
  Check User-Specific Variants:
  
  Ensure that you are logged in with the correct user profile.
  Check if there are any existing user-specific display variants that can be used.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to create or access display variants.
  Consult with your SAP security team if you suspect authorization issues.
  
  
  
  System Configuration:
  
  If the issue persists, consult with your SAP Basis or technical team to check for any configuration issues that may be affecting the display variants.
  
  
  
  Use Standard Variants:
  
  If you are unable to create a new variant, check if there are any standard display variants available that can be used.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access service contracts and manage display variants.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for more details on managing display variants in CRM.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.