How To Fix CRM_SERVICEPLAN_I107 - Several transactions have transaction ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICEPLAN_I -

• Message number: 107

• Message text: Several transactions have transaction ID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICEPLAN_I107 - Several transactions have transaction ID &1 ?

  The SAP error message CRM_SERVICEPLAN_I107, which states "Several transactions have transaction ID &1," typically occurs in the context of service planning or transaction management within the SAP CRM (Customer Relationship Management) module. This error indicates that there are multiple transactions in the system that share the same transaction ID, which is not allowed as transaction IDs are expected to be unique.
  Cause:
  
  Duplicate Transaction IDs: The primary cause of this error is the existence of multiple transactions with the same ID in the system. This can happen due to:
  
  Data entry errors where the same ID is assigned to different transactions.
  Issues during data migration or integration processes where transaction IDs are not properly managed.
  System bugs or inconsistencies in the database.
  
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify Duplicate Transactions:
  
  Use transaction codes like SE16 or SE11 to access the relevant database tables (e.g., CRMD_ORDER, CRMD_ORDERADM_H) and search for the transaction ID mentioned in the error message.
  Check for any entries that have the same transaction ID.
  
  
  
  Correct the Duplicates:
  
  If you find duplicate entries, you will need to determine which transaction is valid and which one should be deleted or modified.
  You may need to consult with your business process owner or data steward to decide on the appropriate action.
  
  
  
  Adjust Data Entry Processes:
  
  Review and improve data entry processes to prevent future occurrences of duplicate transaction IDs.
  Implement validation checks in the system to ensure that transaction IDs are unique before saving new transactions.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on best practices for managing transaction IDs.
  
  
  
  System Check:
  
  If the issue persists, consider running a consistency check on the database or consulting with your SAP Basis team to ensure that there are no underlying system issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing service orders and CRM-related transactions.
  SAP Documentation: Review SAP documentation related to CRM service management for best practices and guidelines on transaction handling.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the CRM_SERVICEPLAN_I107 error and prevent it from occurring in the future.