How To Fix CRM_SERVICE_QUOTATIO003 - Subitems of released item &1 are neither &2 released nor completed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_QUOTATIO -

• Message number: 003

• Message text: Subitems of released item &1 are neither &2 released nor completed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_QUOTATIO003 - Subitems of released item &1 are neither &2 released nor completed ?

  The SAP error message CRM_SERVICE_QUOTATION003 indicates that there is an issue with the subitems of a released item in a service quotation. Specifically, it states that the subitems are neither released nor completed, which means that the system cannot process the quotation as expected.
  Cause:
  
  Subitem Status: The subitems associated with the main item in the service quotation have not been set to a status that allows them to be processed. They may still be in a draft or incomplete state.
  Release Procedure: The release procedure for the service quotation may not have been followed correctly, leading to subitems not being released.
  Configuration Issues: There may be configuration issues in the system that prevent the subitems from being recognized as released or completed.
  Data Inconsistencies: There could be inconsistencies in the data entered for the subitems, such as missing mandatory fields or incorrect values.
  
  Solution:
  
  Check Subitem Status: Review the status of the subitems in the service quotation. Ensure that they are marked as released or completed. You can do this by navigating to the service quotation and checking the details of each subitem.
  Release Subitems: If the subitems are not released, you may need to manually release them. This can typically be done through the transaction code for service quotations or through the relevant menu path in the SAP GUI.
  Complete Subitems: If the subitems are incomplete, ensure that all required fields are filled out correctly and that any necessary approvals are obtained.
  Review Configuration: If the issue persists, review the configuration settings related to service quotations and subitems in your SAP system. Ensure that the release procedures are correctly set up.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling service quotations and subitems.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing service quotations.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to release and complete service quotations and their subitems.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.