How To Fix CRM_SERVICE_OS133 - The product with serial number &1 is out of stock.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_OS - CRM Service: Subject Reference Object

• Message number: 133

• Message text: The product with serial number &1 is out of stock.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_OS133 - The product with serial number &1 is out of stock. ?

  The SAP error message CRM_SERVICE_OS133 indicates that a specific product, identified by its serial number, is out of stock. This error typically occurs in the context of service management or order processing within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  
  Inventory Levels: The primary cause of this error is that the product associated with the specified serial number is not available in the inventory. This could be due to:
  
  The product has been sold out.
  The product is reserved for another order.
  The product has not been received into inventory yet.
  
  
  
  Incorrect Serial Number: The serial number entered may not correspond to a product that is currently in stock.
  
  
  Configuration Issues: There may be issues with the configuration of the product in the system, such as incorrect stock management settings.
  
  
  Solution:
  
  
  Check Inventory: Verify the inventory levels for the product associated with the serial number. You can do this by:
  
  Navigating to the inventory management module and checking stock levels.
  Running a report to see if the product is available.
  
  
  
  Update Stock: If the product is indeed out of stock, you may need to:
  
  Order more stock from suppliers.
  Receive stock that is pending in the system.
  Adjust stock levels if there are discrepancies.
  
  
  
  Verify Serial Number: Ensure that the serial number entered is correct and corresponds to a product that should be in stock. You can do this by:
  
  Searching for the serial number in the system to confirm its status.
  Checking if the serial number is linked to a different product.
  
  
  
  Configuration Review: If the issue persists, review the configuration settings for the product in the SAP system. Ensure that:
  
  The product is set up correctly in the system.
  Stock management settings are properly configured.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional troubleshooting steps specific to your version of SAP CRM.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Permissions: Ensure that the user has the necessary permissions to view and manage inventory.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.