How To Fix CRM_SERVICE_OS126 - Schema &1, category &2 is not a valid assignment

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_OS - CRM Service: Subject Reference Object

• Message number: 126

• Message text: Schema &1, category &2 is not a valid assignment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_OS126 - Schema &1, category &2 is not a valid assignment ?

  The SAP error message CRM_SERVICE_OS126 indicates that there is an issue with the assignment of a schema to a service category in the SAP CRM system. This error typically arises when the system cannot find a valid assignment for the specified schema and category combination.
  Cause:
  
  Invalid Schema or Category: The schema or category specified in the error message does not exist or is not correctly defined in the system.
  Configuration Issues: There may be a misconfiguration in the service management settings, where the schema is not properly assigned to the service category.
  Data Inconsistency: There could be inconsistencies in the master data or configuration data related to service categories and schemas.
  
  Solution:
  
  
  Check Schema and Category:
  
  Verify that the schema (&1) and category (&2) mentioned in the error message are correctly defined in the system.
  Use transaction codes like CRMD_ORDER or SPRO to navigate to the relevant configuration areas.
  
  
  
  Assign Schema to Category:
  
  If the schema is not assigned to the service category, you need to assign it. This can typically be done in the configuration settings under:
  
  SPRO ? Customer Relationship Management ? Service Management ? Service Order Management ? Define Service Categories.
  
  
  Ensure that the schema is linked to the appropriate service category.
  
  
  
  Check for Data Consistency:
  
  Run consistency checks to ensure that there are no discrepancies in the data related to service categories and schemas.
  You may need to consult with your SAP Basis or technical team to perform data consistency checks.
  
  
  
  Review Documentation:
  
  Check SAP documentation or notes related to CRM service management for any specific instructions or known issues regarding schema and category assignments.
  
  
  
  Consult SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO, and others that are used for service management configuration.
  SAP Notes: Search for SAP Notes related to CRM service management and error messages for additional troubleshooting steps or patches.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_SERVICE_OS126 error message.