How To Fix CRM_SERVICE_COSTING104 - No price found for cost center &1, activity type &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SERVICE_COSTING - Costing Service Process

  • Message number: 104

  • Message text: No price found for cost center &1, activity type &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SERVICE_COSTING104 - No price found for cost center &1, activity type &2 ?

    The SAP error message CRM_SERVICE_COSTING104 indicates that the system could not find a price for a specific cost center and activity type combination. This error typically occurs during the costing process in SAP CRM when trying to determine the costs associated with a service or activity.

    Cause:

    1. Missing Price Configuration: The most common cause is that there is no price defined for the specified cost center and activity type in the system.
    2. Incorrect Cost Center or Activity Type: The cost center or activity type provided in the transaction may be incorrect or not properly configured.
    3. Master Data Issues: The relevant master data (like cost center or activity type) may not be set up correctly or may be inactive.
    4. Pricing Procedure: The pricing procedure may not be correctly configured to include the necessary conditions for the cost center and activity type.

    Solution:

    1. Check Price Configuration:

      • Go to the transaction code KP26 (Change Activity Type Planning) or KP26N (Change Activity Type Planning - New) to check if the prices for the specified activity type and cost center are maintained.
      • If not, you will need to create or update the price for the relevant combination.
    2. Verify Cost Center and Activity Type:

      • Ensure that the cost center and activity type are correctly entered in the transaction. You can check the configuration in OKB9 (Activity Types) and KS01 (Create Cost Center) to ensure they exist and are active.
    3. Review Master Data:

      • Check if the cost center is active and valid for the period you are trying to process. You can do this using transaction KS03 (Display Cost Center).
      • Ensure that the activity type is also correctly defined and active.
    4. Check Pricing Procedure:

      • Review the pricing procedure assigned to the relevant transaction to ensure it includes the necessary conditions for pricing based on cost centers and activity types.
    5. Consult Documentation:

      • If you are unsure about the configuration, refer to SAP documentation or consult with your SAP functional consultant for guidance on setting up pricing for cost centers and activity types.

    Related Information:

    • Transaction Codes:
      • KP26: Change Activity Type Planning
      • KS01: Create Cost Center
      • KS03: Display Cost Center
      • OKB9: Activity Types
    • SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.

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