How To Fix CRM_SERVICE_BIL010 - Number of Hits: &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SERVICE_BIL - Message Cl. for Service Billing: Rel. of Bill. Doc.

  • Message number: 010

  • Message text: Number of Hits: &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SERVICE_BIL010 - Number of Hits: & ?

    The SAP error message CRM_SERVICE_BIL010 typically relates to issues in the billing process within the SAP Customer Relationship Management (CRM) module. This error message indicates that there is a problem with the number of hits or records found during a billing operation, which can occur for various reasons.

    Cause:

    1. Data Inconsistency: There may be inconsistencies in the data related to the service order or billing document.
    2. Configuration Issues: Incorrect configuration settings in the billing process or related modules can lead to this error.
    3. Missing Master Data: Required master data (like customer, material, or service master) may be missing or incomplete.
    4. Authorization Issues: The user may not have the necessary authorizations to access the required data.
    5. System Performance: If the system is under heavy load, it may not be able to process the request efficiently, leading to this error.

    Solution:

    1. Check Data Consistency: Verify the data related to the service order or billing document. Ensure that all necessary information is complete and accurate.
    2. Review Configuration: Check the configuration settings in the SAP system related to billing and service management. Ensure that they are set up correctly.
    3. Validate Master Data: Ensure that all required master data is available and correctly maintained in the system.
    4. User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the billing operation.
    5. System Performance: If the system is slow, consider checking for performance issues or system load. You may need to optimize the database or check for any background jobs that may be affecting performance.
    6. Consult SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases updates and patches that can resolve known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_BILLING, or others that may be involved in the billing process.
    • SAP Documentation: Refer to the official SAP documentation for CRM and billing processes for detailed guidance on configuration and troubleshooting.
    • Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.

    If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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