How To Fix CRM_SERV_ACCOUNTING216 - Company code &1 not in status for initial load

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERV_ACCOUNTING - CRM_Service: Messages for R/3 Integration

• Message number: 216

• Message text: Company code &1 not in status for initial load

What causes this issue?

Company code <(>&<)>V1& is not set to status "migration" in the
SAP Revenue Accounting and Reporting (Revenue Accounting) system. An
initial load is not possible.

System Response

The operational load from CRM to Revenue Accounting is not started,
because no data can be received from Revenue Accounting.

How to fix this error?

Check the Revenue Accounting status.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERV_ACCOUNTING216 - Company code &1 not in status for initial load ?

  The SAP error message CRM_SERV_ACCOUNTING216 indicates that the specified company code (&1) is not in the correct status for performing an initial load in the context of service accounting. This error typically arises when trying to execute a process that requires the company code to be in a specific state, such as being active or properly configured for the initial load.
  Cause:
  
  Company Code Status: The company code may not be activated or may be in a status that does not allow for initial data loads. This could be due to configuration settings or the company code being in a "not active" state.
  Configuration Issues: There may be missing configurations or settings that need to be completed before the initial load can be performed.
  Data Consistency: There might be inconsistencies in the data related to the company code that prevent the initial load from proceeding.
  
  Solution:
  
  
  Check Company Code Status:
  
  Go to the transaction code OBY6 (or the relevant transaction for your version) to check the status of the company code.
  Ensure that the company code is active and properly configured for use in the system.
  
  
  
  Review Configuration:
  
  Verify that all necessary configurations for the company code are completed. This includes settings in Financial Accounting (FI) and any related modules.
  Ensure that the company code is set up for service accounting and that all required parameters are defined.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that there are no issues with the data related to the company code.
  Use transaction codes like SE16 or SE11 to inspect the relevant tables for any anomalies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the error message for any specific instructions or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBY6 (for company code settings), SPRO (for configuration), and SE16 (for data inspection).
  SAP Notes: Search for SAP Notes related to CRM_SERV_ACCOUNTING216 for any patches or updates that may address the issue.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.