How To Fix CRM_SCHEDLIN_I312 - Only one schedule line per item is possible for configurable products

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SCHEDLIN_I - Item schedule lines

• Message number: 312

• Message text: Only one schedule line per item is possible for configurable products

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SCHEDLIN_I312 - Only one schedule line per item is possible for configurable products ?

  The SAP error message CRM_SCHEDLIN_I312 indicates that there is an issue with the scheduling of configurable products in the SAP system. Specifically, it states that "Only one schedule line per item is possible for configurable products." This error typically arises when you attempt to create multiple schedule lines for a single configurable product item in a sales order or other related document.
  Cause:
  
  Configurable Product Structure: Configurable products in SAP are treated as a single item with multiple options or variants. The system is designed to allow only one schedule line for each configurable product item.
  Order Entry Error: When entering an order, if the user tries to create multiple schedule lines for a configurable product, the system will trigger this error.
  Incorrect Configuration: The product configuration might not be set up correctly, leading to issues when trying to create schedule lines.
  
  Solution:
  
  Review Schedule Lines: Ensure that you are not trying to create multiple schedule lines for the same configurable product. Instead, you should create a single schedule line that encompasses all the required configurations.
  Check Product Configuration: Verify that the product is correctly configured in the system. Ensure that the characteristics and values are set up properly in the material master.
  Use Item Categories: Make sure that the item category used for the configurable product is appropriate. Some item categories are designed to handle configurable products and may have specific settings that need to be adhered to.
  Adjust Order Entry Process: If you need to manage multiple delivery dates or quantities, consider breaking down the order into separate line items for each variant or configuration instead of trying to create multiple schedule lines for the same item.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed guidance on handling configurable products and schedule lines.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Ensure that users entering orders are trained on the correct procedures for handling configurable products to avoid this error in the future.
  
  By following these steps, you should be able to resolve the error and successfully manage configurable products in your SAP system.