How To Fix CRM_SCHEDLIN317 - Requested quantity/date rounded to a multiple of delivery quantity: &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SCHEDLIN - Schedule Lines

• Message number: 317

• Message text: Requested quantity/date rounded to a multiple of delivery quantity: &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SCHEDLIN317 - Requested quantity/date rounded to a multiple of delivery quantity: &1 &2 ?

  The SAP error message CRM_SCHEDLIN317 indicates that the requested quantity or date has been rounded to a multiple of the delivery quantity. This typically occurs in the context of scheduling lines in the SAP CRM system, particularly when dealing with sales orders or delivery schedules.
  Cause:
  The error is triggered when the quantity requested in a sales order or delivery does not align with the defined delivery quantity or packaging unit. For example, if the delivery quantity is set to a specific multiple (e.g., 10 units), and the user tries to request a quantity of 7, the system will round this up or down to the nearest multiple of the delivery quantity, which could lead to this error message.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Delivery Quantity Settings: Review the delivery quantity settings in the material master or the sales order. Ensure that the requested quantity aligns with the defined delivery quantity.
  
  
  Adjust the Requested Quantity: Modify the quantity in the sales order or delivery to match a valid multiple of the delivery quantity. For example, if the delivery quantity is 10, you could change the requested quantity to 10, 20, 30, etc.
  
  
  Review Packaging Information: If applicable, check the packaging information for the material. Ensure that the packaging units are correctly defined and that the requested quantity adheres to these units.
  
  
  Consult with Configuration Team: If the rounding behavior is not as expected, consult with your SAP configuration team to review the settings related to delivery quantities and rounding rules.
  
  
  Check for User Exits or BAdIs: If there are any custom developments (user exits or BAdIs) that might affect the scheduling lines or delivery quantities, review them to ensure they are not causing the issue.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VA03 (Display Sales Order) or VL03N (Display Outbound Delivery) to review the details of the sales order or delivery.
  Material Master: Check the material master data using transaction code MM03 to see the delivery and packaging settings.
  SAP Notes: Look for relevant SAP Notes that might address specific issues related to this error message or provide additional guidance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.