How To Fix CRM_SAVEDSEARCH007 - Root folder cannot be moved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SAVEDSEARCH - Messages for saved searches component (CRM_SAVEDSEARCH)

  • Message number: 007

  • Message text: Root folder cannot be moved

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SAVEDSEARCH007 - Root folder cannot be moved ?

    The SAP error message CRM_SAVEDSEARCH007 indicates that there is an issue with moving a root folder in the context of saved searches within the SAP CRM system. This error typically arises when a user attempts to move a saved search folder that is designated as a root folder, which is not allowed.

    Cause:

    1. Root Folder Restrictions: In SAP CRM, root folders are special folders that cannot be moved or modified in certain ways. The system enforces this restriction to maintain the integrity of the folder structure.
    2. User Permissions: The user may not have the necessary permissions to perform the action, although this is less common for root folders.
    3. System Configuration: There may be specific configurations or settings in the system that prevent the movement of root folders.

    Solution:

    1. Do Not Move Root Folders: The simplest solution is to avoid attempting to move root folders. Instead, consider creating a new folder or subfolder under the root folder if you need to organize your saved searches differently.
    2. Check Permissions: Ensure that the user has the appropriate permissions to manage folders and saved searches. If necessary, consult with your SAP administrator to verify and adjust permissions.
    3. Consult Documentation: Review the SAP documentation or help resources related to saved searches and folder management to understand the limitations and best practices.
    4. Contact SAP Support: If the issue persists or if you believe there is a system error, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
    • User Guides: Refer to user guides or training materials related to SAP CRM saved searches for best practices on folder management.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to address the error and manage your saved searches effectively within SAP CRM.

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