How To Fix CRM_SALES413 - Sales district &1 is not available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SALES - Output for Sales Set

  • Message number: 413

  • Message text: Sales district &1 is not available

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SALES413 - Sales district &1 is not available ?

    The SAP error message CRM_SALES413 indicates that the specified sales district (identified by the placeholder &1) is not available in the system. This error typically occurs in the context of sales order processing, customer relationship management (CRM), or when trying to assign a sales district to a transaction or master data.

    Causes:

    1. Incorrect Sales District: The sales district code entered may be incorrect or misspelled.
    2. Inactive Sales District: The sales district may exist but is inactive or not configured properly in the system.
    3. Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing entries in the sales district master data.
    4. Authorization Issues: The user may not have the necessary authorizations to access the sales district.
    5. Configuration Issues: The sales district may not be properly configured in the system settings.

    Solutions:

    1. Verify Sales District Code: Check the sales district code entered in the transaction. Ensure it is correct and exists in the system.
    2. Check Sales District Status: Go to the relevant configuration or master data transaction (e.g., transaction OVX5 for sales areas) to verify if the sales district is active.
    3. Create or Activate Sales District: If the sales district does not exist, you may need to create it. If it exists but is inactive, you may need to activate it.
    4. Review Authorizations: Ensure that the user has the necessary authorizations to access the sales district. This may involve checking user roles and permissions.
    5. Consult with Configuration Team: If the issue persists, consult with your SAP configuration team to ensure that the sales district is properly set up in the system.

    Related Information:

    • Transaction Codes: You may use transaction codes like OVX5 (for sales area configuration) or SPRO (to access the SAP Reference IMG) to navigate to the relevant configuration settings.
    • Master Data: Check the master data for customers or sales orders to ensure that the sales district is correctly assigned.
    • SAP Notes: Look for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
    • Documentation: Review SAP documentation or help files related to sales district configuration and management.

    If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author