How To Fix CRM_SALES411 - Usage &1 is not available; enter a valid usage

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SALES - Output for Sales Set

• Message number: 411

• Message text: Usage &1 is not available; enter a valid usage

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SALES411 - Usage &1 is not available; enter a valid usage ?

  The SAP error message CRM_SALES411 indicates that a specific usage type (denoted by &1) is not available in the system. This error typically occurs in the context of sales order processing or when trying to create or modify sales documents in SAP CRM (Customer Relationship Management).
  Cause:
  
  Invalid Usage Type: The usage type you are trying to enter does not exist in the system or is not configured correctly.
  Configuration Issues: The relevant configuration settings for the usage type may not be set up in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified usage type.
  Data Inconsistency: There may be inconsistencies in the master data or transactional data related to the usage type.
  
  Solution:
  
  
  Check Usage Type: Verify that the usage type you are trying to enter is valid. You can do this by checking the configuration settings in the SAP system.
  
  Navigate to the relevant configuration area (e.g., SPRO) and check the settings for sales order types or usage types.
  
  
  
  Configuration: If the usage type is not available, you may need to create or configure it in the system.
  
  Go to the configuration settings for CRM and ensure that the usage type is defined correctly.
  
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the usage type.
  
  Check the user roles and authorizations in the SAP system to ensure they have the required permissions.
  
  
  
  Data Consistency: Check for any inconsistencies in the master data or transactional data that may be causing the issue.
  
  Review the relevant master data records (e.g., customer master, material master) to ensure they are correctly set up.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific usage type and its configuration.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary, or SE16 for table data checks.
  Tables: Relevant tables may include CRMD_ORDER for sales orders and CRMD_ORDERADM_H for order administration data.
  SAP Notes: Check for any SAP Notes related to the error message for potential fixes or patches.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.