How To Fix CRM_SALES101 - Purchase order number &1 has already been used in business transaction &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SALES - Output for Sales Set

• Message number: 101

• Message text: Purchase order number &1 has already been used in business transaction &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SALES101 - Purchase order number &1 has already been used in business transaction &2 ?

  The SAP error message CRM_SALES101 indicates that a purchase order number has already been used in a business transaction. This typically occurs in the context of CRM (Customer Relationship Management) and can arise in various scenarios, such as when trying to create a sales order or a service order that references a purchase order that has already been utilized in another transaction.
  Cause:
  
  Duplicate Usage: The purchase order number you are trying to use has already been linked to another business transaction (e.g., sales order, service order).
  System Configuration: There may be system settings or configurations that prevent the reuse of purchase order numbers across different transactions.
  Data Integrity: The system is designed to maintain data integrity and prevent conflicts that could arise from using the same purchase order in multiple transactions.
  
  Solution:
  
  Check Existing Transactions: Verify if the purchase order number is already associated with another transaction. You can do this by searching for the purchase order in the relevant transaction history or logs.
  Use a Different Purchase Order: If the purchase order is indeed in use, consider using a different purchase order number that has not been utilized in any other transaction.
  Review Configuration Settings: If you believe this is an error, review the configuration settings in your SAP system to see if there are any rules or restrictions regarding the reuse of purchase order numbers.
  Consult with SAP Support: If the issue persists and you cannot identify the cause, it may be beneficial to consult with your SAP support team or SAP Help Desk for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you investigate the issue, such as VA03 (Display Sales Order), ME23N (Display Purchase Order), or CRM_ORDER (CRM Order Management).
  Documentation: Review SAP documentation or notes related to CRM and sales order processing for additional insights on handling purchase orders.
  User Permissions: Ensure that you have the necessary permissions to create or modify transactions involving purchase orders.
  
  By following these steps, you should be able to resolve the error and continue with your business processes in SAP.