How To Fix CRM_RULEPL_IL042 - You do not have authorization to display policy '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_RULEPL_IL - Messages for RulePolicy GENIL

• Message number: 042

• Message text: You do not have authorization to display policy '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_RULEPL_IL042 - You do not have authorization to display policy '&1' ?

  The SAP error message CRM_RULEPL_IL042 indicates that a user does not have the necessary authorization to display a specific policy in the SAP CRM system. This error typically arises in scenarios where users are trying to access certain functionalities or data that are restricted based on their assigned roles and authorizations.
  Cause:
  
  Authorization Issues: The primary cause of this error is that the user lacks the required authorization object to view the specified policy. This could be due to missing roles or insufficient permissions assigned to the user profile.
  Policy Restrictions: The policy in question may have specific restrictions that limit access to certain users or roles.
  Configuration Errors: There may be misconfigurations in the authorization roles or profiles that prevent access to the policy.
  
  Solution:
  
  Check User Roles: Verify the roles assigned to the user encountering the error. Ensure that the user has the necessary roles that include access to the policy in question.
  Review Authorization Objects: Check the relevant authorization objects (e.g., CRM_ORDER, CRM_POLICY) to ensure that the user has the required permissions to display policies. You may need to consult with your SAP security team to review and adjust the authorizations.
  Adjust Role Assignments: If the user does not have the necessary roles, you may need to assign the appropriate roles that include the required authorizations.
  Test Access: After making changes to roles or authorizations, test the access again to ensure that the user can now view the policy without encountering the error.
  Consult Documentation: Refer to SAP documentation or support notes related to authorization issues in CRM to understand any specific requirements or configurations that may be necessary.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SU01 (User Maintenance) to check user roles and authorizations, and PFCG (Role Maintenance) to manage roles and authorizations.
  Authorization Trace: Use transaction SU53 to analyze the last authorization check and see which specific authorization object is missing.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues in CRM.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP Basis or security team for further investigation and resolution.