How To Fix CRM_RULEPL_IL041 - Some policies are omitted due to missing display authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_RULEPL_IL - Messages for RulePolicy GENIL

• Message number: 041

• Message text: Some policies are omitted due to missing display authorization

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_RULEPL_IL041 - Some policies are omitted due to missing display authorization ?

  The SAP error message CRM_RULEPL_IL041 indicates that some policies are omitted because the user lacks the necessary display authorization. This typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to access or view certain policies or rules that they do not have permission to see.
  Cause:
  
  Authorization Issues: The user does not have the required authorization to view specific policies. This can be due to missing roles or authorizations in the user's profile.
  Policy Configuration: The policies may be configured in such a way that they are restricted to certain user roles or groups.
  User Role Assignment: The user may not be assigned to the correct role that includes the necessary authorizations to view the policies.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check for authorization failures. This will show you which specific authorizations are missing.
  Review the user's roles and authorizations in transaction code SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify their roles or create a new role that includes the required authorizations for viewing the policies.
  Ensure that the role includes the necessary authorization objects related to CRM policies.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to request the required access.
  
  
  
  Policy Configuration Review:
  
  Review the configuration of the policies to ensure that they are set up correctly and that the intended users have the appropriate access.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to CRM policies. Common objects include CRM_AUTH and others specific to your organization's configuration.
  Documentation: Refer to SAP documentation or your organization's internal documentation for specific details on role configurations and authorization management.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues in CRM.
  
  By following these steps, you should be able to resolve the error message CRM_RULEPL_IL041 and ensure that users have the appropriate access to the policies they need to view.