How To Fix CRM_ROUTING_GROUP201 - Profile &1 locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 201

• Message text: Profile &1 locked by user &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP201 - Profile &1 locked by user &2 ?

  The SAP error message "CRM_ROUTING_GROUP201 Profile &1 locked by user &2" typically indicates that a specific routing profile in the SAP CRM system is currently locked by another user. This can happen when a user is editing or processing data related to that routing profile, preventing other users from making changes until the lock is released.
  Cause:
  
  User Lock: The routing profile is being accessed or modified by another user, which causes a lock.
  Session Timeout: Sometimes, if a user has an open session that times out, the lock may not be released properly.
  System Error: Occasionally, system errors or crashes can lead to locks not being cleared.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for the other user to finish their task may resolve the issue.
  Identify the User: You can use transaction code SM12 to check which user has locked the profile. This transaction allows you to view and manage locks in the system.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock from SM12. However, be cautious when doing this, as it may disrupt the other user's work.
  Contact the User: If you identify the user who has the lock, you can reach out to them to see if they can release it or if they are done with their task.
  Check for Background Jobs: Sometimes, background jobs may hold locks. You can check for any running jobs that might be causing the lock.
  System Administration: If the issue persists, it may require intervention from your SAP Basis team to investigate further and resolve any underlying issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related errors.
  SM37: To check for background jobs that might be holding locks.
  
  
  User Roles: Ensure that users have the appropriate roles and permissions to access and modify routing profiles.
  Documentation: Refer to SAP Help documentation for more details on routing profiles and lock management.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.