How To Fix CRM_ROUTING_GROUP001 - Business partner &1 already exists in routing group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 001

• Message text: Business partner &1 already exists in routing group

What causes this issue?

The selected business partner already belongs to this routing group.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a different business partner or routing group.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP001 - Business partner &1 already exists in routing group ?

  The SAP error message CRM_ROUTING_GROUP001 indicates that there is an attempt to create or assign a business partner (BP) to a routing group, but the business partner already exists in that routing group. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when managing routing groups for business partners.
  Cause:
  The error is caused by the following scenarios:
  
  Duplicate Entry: The business partner you are trying to add to the routing group is already associated with that routing group.
  Incorrect Data Entry: There may be a mistake in the data entry process, leading to an attempt to add the same business partner multiple times.
  System Configuration: There may be issues with the configuration of routing groups or business partner settings in the SAP system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Existing Entries:
  
  Verify if the business partner is already assigned to the routing group. You can do this by navigating to the routing group management area in SAP and checking the list of business partners associated with the routing group.
  
  
  
  Remove Duplicate Entry:
  
  If the business partner is indeed already assigned, you may need to remove the duplicate entry or modify your process to avoid adding it again.
  
  
  
  Modify Routing Group:
  
  If you need to change the routing group for the business partner, you can do so by editing the routing group assignment in the business partner's details.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for more detailed instructions on managing routing groups and business partners.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) and CRMD_ORDER (for managing CRM orders) to navigate the system effectively.
  Business Partner Roles: Understand the roles assigned to business partners, as they can affect how they are managed within routing groups.
  Routing Group Configuration: Review the configuration settings for routing groups in your SAP system to ensure they are set up correctly.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.