How To Fix CRM_REPORT_MDG002 - No target groups were found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_REPORT_MDG - Generation of Mass Data within Process Chain

• Message number: 002

• Message text: No target groups were found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_REPORT_MDG002 - No target groups were found ?

  The SAP error message CRM_REPORT_MDG002: No target groups were found typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to execute a report or function that requires target groups, but none are available or found based on the selection criteria provided.
  Causes:
  
  No Target Groups Created: There may be no target groups created in the system that meet the criteria specified in the report.
  Selection Criteria: The selection criteria used in the report may be too restrictive, leading to no matching target groups.
  Authorization Issues: The user may not have the necessary authorizations to view or access the target groups.
  Data Synchronization Issues: If the target groups are supposed to be populated from another system or module, there may be synchronization issues preventing them from appearing.
  Incorrect Configuration: There may be configuration issues in the CRM system that prevent target groups from being displayed.
  
  Solutions:
  
  Check Target Groups: Verify if any target groups exist in the system. You can do this by navigating to the relevant transaction or area in SAP where target groups are managed.
  Review Selection Criteria: Adjust the selection criteria in the report to be less restrictive. This may involve broadening the date range, changing the status, or removing filters.
  Authorization Check: Ensure that the user has the necessary authorizations to access the target groups. This may involve checking roles and permissions in the user profile.
  Data Synchronization: If target groups are expected to be populated from another system, check the data synchronization processes to ensure they are functioning correctly.
  Configuration Review: Consult with your SAP Basis or CRM configuration team to review the settings related to target groups and ensure they are correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the report or function you are trying to execute.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may relate to target group management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific patches or updates that address known issues.
  Community Forums: Engage with SAP community forums or support channels for additional insights or similar experiences from other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.