How To Fix CRM_QUALIF_REL100 - Data cannot be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_QUALIF_REL - Relationships: Master Data for Qualification Requirements

• Message number: 100

• Message text: Data cannot be saved

What causes this issue?

To maintain the qualifications of a business partner, specific
prerequisites must be fulfilled. These are based firstly on whether the
integration between the employee in SAP HR and the business partner in
SAP CRM is active, and secondly on the role that a business partner has.
There are two scenarios:
<ZH>Integration Between HR Employee and CRM Business Partner Is Active
</>
In this case, you can only maintain qualifications for those business
partners for who the <ZK>Resource</> role is maintained. The
<ZK>Employee</> role may not be maintained.
<ZH>Integration Between HR Employee and CRM Business Partner Is Not
Active</>
In this case, you can maintain qualifications for all business partners
for who the <ZK>Resource</> role, or just the <ZK>Employee </> role, or
both roles are maintained.
<ZU>Note</>: The <ZK>Resource</> role is part of Project Resource
Planning and is only available in SAP CRM 4.0 if the <ZK>cProjects Suite
3.0</> add-on is implemented.
<ZH>Caution</>
If you maintain qualifications for several business partners in one
process step, none of the qualifications are saved if the
above-mentioned prerequisites for even one of the business partners are
not fulfilled.

System Response

The transaction is terminated without saving any data.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_QUALIF_REL100 - Data cannot be saved ?

  The SAP error message CRM_QUALIF_REL100 ("Data cannot be saved") typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with saving data related to qualifications or related objects. This error can arise due to various reasons, including data inconsistencies, missing mandatory fields, or issues with the underlying database.
  Possible Causes:
  
  Missing Mandatory Fields: Required fields in the qualification data may not be filled out.
  Data Inconsistencies: There may be inconsistencies in the data being saved, such as invalid references or relationships.
  Authorization Issues: The user may not have the necessary permissions to save the data.
  Technical Issues: There could be a problem with the underlying database or application logic.
  Custom Code: If there are custom enhancements or modifications, they may be causing the error.
  
  Solutions:
  
  Check Mandatory Fields: Ensure that all required fields are filled out correctly. Review the data entry form for any highlighted fields or error messages.
  Validate Data: Check for any inconsistencies in the data being entered. Ensure that all references (e.g., customer IDs, product IDs) are valid and exist in the system.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the save operation. This can be checked in the user roles and authorizations.
  Check for Custom Code Issues: If there are any custom enhancements, review the code for potential issues that could be causing the error.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the issue.
  Database Issues: If the problem persists, it may be necessary to check the database for integrity issues or to consult with your technical team for further investigation.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to investigate any custom code or function modules that might be involved in the save process.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.