How To Fix CRM_QUALIF_REL020 - Qualification requirements: At least one proficiency must be filled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_QUALIF_REL - Relationships: Master Data for Qualification Requirements

  • Message number: 020

  • Message text: Qualification requirements: At least one proficiency must be filled

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  • What is the cause and solution for SAP error message CRM_QUALIF_REL020 - Qualification requirements: At least one proficiency must be filled ?

    The SAP error message CRM_QUALIF_REL020 indicates that when trying to create or update a qualification requirement in the SAP Customer Relationship Management (CRM) system, at least one proficiency must be filled in. This error typically arises in scenarios where qualifications are being defined for employees, positions, or roles, and it is essential to specify at least one proficiency to ensure that the qualification is meaningful and actionable.

    Cause:

    The error occurs because the system requires at least one proficiency to be specified for the qualification requirement. Proficiencies are essential for defining the skills or competencies that are necessary for a particular role or task. If none are provided, the system cannot process the qualification requirement.

    Solution:

    To resolve this error, you need to ensure that at least one proficiency is filled in when creating or updating the qualification requirement. Here are the steps to do this:

    1. Access the Qualification Requirement Screen: Navigate to the screen where you are trying to create or update the qualification requirement.

    2. Fill in Proficiencies: Look for the section where you can enter proficiencies. This may be labeled as "Proficiencies," "Skills," or something similar, depending on your SAP configuration.

    3. Add at Least One Proficiency: Select or enter at least one proficiency that is relevant to the qualification requirement. This could be a specific skill, knowledge area, or competency that is necessary for the role.

    4. Save Changes: After filling in the required proficiency, save your changes. This should resolve the error, and you should be able to proceed without encountering the CRM_QUALIF_REL020 message.

    Related Information:

    • Proficiencies: These are typically defined in the system and can include various skills, certifications, or competencies that are relevant to the job or task.
    • Configuration: If you are frequently encountering this error, it may be worth reviewing the configuration settings for qualifications and proficiencies in your SAP system to ensure they align with your organizational needs.
    • User Training: Ensure that users who are responsible for entering qualification requirements are trained on the importance of filling in proficiencies and how to do so correctly.

    If the issue persists even after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.

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