How To Fix CRM_Q3852 - Internal error when changing table & (return code = &)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_Q3 - QM Master Data Messages: Catalogs

• Message number: 852

• Message text: Internal error when changing table & (return code = &)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_Q3852 - Internal error when changing table & (return code = &) ?

  The SAP error message CRM_Q3852, which indicates an "Internal error when changing table & (return code = &)," typically arises from issues related to data consistency, internal processing errors, or problems with the underlying database. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Data Consistency Issues: There may be inconsistencies in the data being processed, such as missing or corrupted entries in the database.
  Database Locking: The table being modified might be locked by another process, preventing changes from being made.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might be causing unexpected behavior.
  System Bugs: There could be bugs in the SAP system or specific patches that need to be applied.
  Configuration Issues: Incorrect configuration settings in the CRM module could lead to this error.
  
  Solutions:
  
  Check for Locks: Use transaction code SM12 to check for any locks on the table in question. If locks are found, you may need to release them.
  Data Consistency Check: Run consistency checks on the relevant tables using transaction codes like SE11 or SE14 to ensure that the data is intact.
  Review Custom Code: If there are any custom developments, review the code for potential issues that could lead to this error.
  Check SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that could provide additional context.
  Reproduce the Error: Try to reproduce the error in a development or test environment to gather more information about the conditions that lead to the error.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SLG1 (for application logs), and SE11 (for data dictionary).
  SAP Notes: Regularly check for updates and notes related to your version of SAP CRM, as these can provide fixes for known issues.
  System Performance: Monitor system performance and resource usage, as performance issues can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_Q3852 error in your SAP system.