How To Fix CRM_Q3173 - No valid task list could be selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_Q3 - QM Master Data Messages: Catalogs

• Message number: 173

• Message text: No valid task list could be selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_Q3173 - No valid task list could be selected ?

  The SAP error message CRM_Q3173 ("No valid task list could be selected") typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a valid task list for a particular operation or process. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Missing Task List: The task list that is supposed to be associated with the transaction or process may not exist in the system.
  Incorrect Configuration: The configuration settings for task lists may not be set up correctly, leading to the system's inability to find a valid task list.
  Authorization Issues: The user may not have the necessary authorizations to access the task list.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from identifying a valid task list.
  Versioning Issues: If there are multiple versions of task lists, the system may be looking for a specific version that is not available.
  
  Solutions:
  
  
  Check Task List Configuration:
  
  Navigate to the relevant configuration settings in SAP and ensure that the task lists are correctly defined and active.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the task lists associated with the business process.
  
  
  
  Create or Update Task List:
  
  If the task list is missing, create a new task list or update an existing one to ensure it meets the requirements of the process you are trying to execute.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the task list.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any inconsistencies that may be causing the issue. This may involve checking related master data or transactional data.
  
  
  
  Check for Version Conflicts:
  
  If there are multiple versions of task lists, ensure that the correct version is being referenced in the process.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in navigating the CRM environment.
  SAP Documentation: Refer to SAP Help documentation for detailed information on task lists and their configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation, as they can analyze system logs and configurations in more detail.