How To Fix CRM_Q3171 - Material number & is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_Q3 - QM Master Data Messages: Catalogs

• Message number: 171

• Message text: Material number & is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_Q3171 - Material number & is invalid ?

  The SAP error message CRM_Q3171, which states "Material number & is invalid," typically occurs in the SAP Customer Relationship Management (CRM) module when the system cannot find or recognize the specified material number. This can happen for several reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Material Not Created: The material number may not have been created in the system.
  Incorrect Material Number: The material number entered may contain typographical errors or may not exist in the database.
  Material Status: The material may be inactive or blocked for certain transactions.
  Incorrect Plant or Storage Location: The material may not be available in the specified plant or storage location.
  Data Synchronization Issues: If the material is created in another system (like SAP ERP) and not yet synchronized with CRM, it may not be recognized.
  Authorization Issues: The user may not have the necessary authorizations to view or use the material.
  
  Solutions:
  
  Verify Material Number: Double-check the material number for any typographical errors. Ensure that it is entered correctly.
  Check Material Existence: Use transaction codes like MM03 (Display Material) in SAP ERP to verify if the material exists and is active.
  Check Material Status: Ensure that the material is not blocked or inactive. You can check this in the material master data.
  Review Plant/Storage Location: Confirm that the material is assigned to the correct plant and storage location where you are trying to use it.
  Synchronize Data: If the material was recently created in another system, ensure that the data synchronization process has been completed successfully.
  Authorization Check: Ensure that the user has the necessary permissions to access the material. This may involve checking user roles and authorizations in the system.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) for managing material data.
  Material Master Data: Understanding the structure and fields in the material master can help in troubleshooting issues related to material numbers.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for CRM and material management for more detailed information on material handling and error messages.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation may be required, possibly involving SAP support.