How To Fix CRM_Q3138 - There is an invalid authorization in the user master record

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_Q3 - QM Master Data Messages: Catalogs

• Message number: 138

• Message text: There is an invalid authorization in the user master record

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Processing was canceled.

How to fix this error?

Please contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_Q3138 - There is an invalid authorization in the user master record ?

  The SAP error message CRM_Q3138 indicates that there is an invalid authorization in the user master record. This typically means that the user does not have the necessary permissions to perform a specific action or access certain data within the SAP system.
  Cause:
  
  Missing Authorizations: The user may not have the required authorizations assigned in their user profile.
  Role Issues: The roles assigned to the user may not include the necessary authorizations for the transaction or action being attempted.
  Profile Changes: Changes made to user roles or profiles that have not been properly updated or assigned.
  Authorization Objects: The authorization objects required for the transaction may not be included in the user's roles.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU01 to display the user master record.
  Check the roles assigned to the user and ensure they include the necessary authorizations.
  
  
  
  Review Authorization Roles:
  
  Use transaction code PFCG to review the roles assigned to the user.
  Ensure that the roles contain the necessary authorization objects for the actions the user is trying to perform.
  
  
  
  Adjust Authorizations:
  
  If the required authorizations are missing, you may need to add them to the user's roles or create a new role that includes the necessary permissions.
  After making changes, ensure to generate the profile for the role using the "Generate" button in the PFCG transaction.
  
  
  
  Test the Changes:
  
  After updating the authorizations, have the user log out and log back in to ensure that the changes take effect.
  Test the transaction again to confirm that the error has been resolved.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user roles or authorizations, consult with your SAP security team or administrator for assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check (to analyze authorization issues)
  
  
  
  Authorization Objects: Familiarize yourself with the specific authorization objects related to the transaction or action that is causing the error.
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user authorizations and roles.
  
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the CRM_Q3138 error message.