How To Fix CRM_Q3127 - You do not have display authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_Q3 - QM Master Data Messages: Catalogs

• Message number: 127

• Message text: You do not have display authorization

What causes this issue?

You are not authorized to carry out this transaction.

System Response

Processing cannot be carried out in "Display" mode.

How to fix this error?

Please contact your system administrator if you want authorization.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_Q3127 - You do not have display authorization ?

  The SAP error message CRM_Q3127, which states "You do not have display authorization," typically indicates that the user attempting to access a particular transaction or data in the SAP Customer Relationship Management (CRM) system lacks the necessary authorization to view that information. This is a common issue in SAP systems where user roles and authorizations are strictly managed to ensure data security and compliance.
  Cause:
  
  Missing Authorization Object: The user does not have the required authorization object assigned to their user profile. This could be due to a missing role or an incomplete role assignment.
  Role Configuration: The roles assigned to the user may not include the necessary permissions to display the specific data or transaction.
  Authorization Profile: The authorization profile assigned to the user may not cover the required authorizations for the CRM module.
  Data Restrictions: There may be restrictions based on organizational levels, such as company codes, sales areas, or other criteria that limit access to certain data.
  
  Solution:
  
  Check User Roles: Verify the roles assigned to the user in transaction code SU01 (User Maintenance). Ensure that the user has the appropriate roles that include display authorizations for the CRM data they are trying to access.
  Review Authorization Objects: Use transaction code SU53 immediately after encountering the error to check which authorization objects are missing. This transaction will show the last authorization check and can help identify what is lacking.
  Modify Roles: If the necessary authorizations are missing, work with your SAP security team to modify the roles or create a new role that includes the required authorizations. This may involve adding specific authorization objects related to CRM.
  Testing: After making changes to roles or authorizations, have the user log out and log back in to see if the issue is resolved.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user authorizations in the CRM module.
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to CRM include CRM_ORDER, CRM_ACTIVITY, and others depending on the specific data being accessed.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  SAP Notes: Check SAP Notes for any known issues or updates related to authorization errors in CRM.
  Security Team: Collaborate with your SAP security or basis team for assistance in troubleshooting and resolving authorization issues.
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the CRM_Q3127 error message.