How To Fix CRM_Q3111 - Goto "Display" or "Change" mode

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_Q3 - QM Master Data Messages: Catalogs

• Message number: 111

• Message text: Goto "Display" or "Change" mode

What causes this issue?

The function you selected is only possible in "Display" mode or
"Create/Change" mode.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_Q3111 - Goto "Display" or "Change" mode ?

  The SAP error message CRM_Q3111, which states "Goto 'Display' or 'Change' mode," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires the document or transaction to be in a specific mode (either Display or Change) but is currently in a mode that does not allow that action (such as Display mode when trying to edit).
  Cause:
  
  Incorrect Mode: The user is trying to perform an action that is not allowed in the current mode of the document. For example, if the document is in Display mode, the user cannot make changes.
  Authorization Issues: The user may not have the necessary authorizations to change the document, leading to the system restricting access.
  System Configuration: Certain configurations in the system may restrict the ability to change or display documents based on user roles or document status.
  
  Solution:
  
  
  Switch Modes: 
  
  If you are in Display mode, switch to Change mode by selecting the appropriate option in the SAP GUI. This is usually done by clicking on the "Change" button or navigating to the menu and selecting "Edit" > "Change."
  If you are in Change mode and still receiving the error, ensure that the document is not locked by another user or process.
  
  
  
  Check Authorizations: 
  
  Verify that you have the necessary authorizations to change the document. You may need to contact your SAP security administrator to check your user roles and permissions.
  
  
  
  Document Status: 
  
  Check the status of the document. Some documents may be in a status that does not allow changes. You may need to change the status or consult with a colleague or supervisor.
  
  
  
  Consult Documentation: 
  
  Review any relevant SAP documentation or help files related to the specific transaction or document type you are working with to understand the required modes and any restrictions.
  
  
  
  Contact Support: 
  
  If the issue persists after trying the above solutions, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to CRM_Q3111 for specific patches or updates that may address this issue.
  Transaction Codes: Familiarize yourself with the transaction codes related to the document you are working on, as they may have specific requirements for modes.
  User Training: Ensure that users are trained on how to navigate between different modes in SAP CRM to avoid similar issues in the future.
  
  By following these steps, you should be able to resolve the CRM_Q3111 error and continue working with the document in SAP CRM.