How To Fix CRM_Q3105 - Classification data was not deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_Q3 - QM Master Data Messages: Catalogs

• Message number: 105

• Message text: Classification data was not deleted

What causes this issue?

An internal error occurred.

System Response

The classification data was not deleted.

How to fix this error?

Please contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_Q3105 - Classification data was not deleted ?

  The SAP error message CRM_Q3105, which states "Classification data was not deleted," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to delete classification data associated with a business object, but the deletion process fails.
  Causes:
  
  Data Integrity Issues: The classification data may be linked to other objects or records that prevent its deletion due to data integrity constraints.
  Authorization Issues: The user may not have the necessary authorizations to delete the classification data.
  System Configuration: There may be configuration settings in the system that restrict the deletion of classification data.
  Technical Errors: There could be underlying technical issues, such as database locks or inconsistencies in the data model.
  
  Solutions:
  
  Check Dependencies: Investigate if the classification data is linked to other objects. If it is, you may need to delete or modify those linked objects first.
  Review Authorizations: Ensure that the user attempting the deletion has the appropriate authorizations. You can check this in the user roles and profiles.
  System Configuration: Review the configuration settings related to classification data in the CRM system. Ensure that there are no restrictions preventing deletion.
  Transaction Logs: Check transaction logs for any errors or warnings that occurred during the deletion attempt. This can provide insights into what went wrong.
  Database Locks: Ensure that there are no database locks on the records you are trying to delete. You can use transaction codes like SM12 to check for locks.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Technical Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide more detailed diagnostics and solutions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in managing classification data.
  SAP Documentation: Review the official SAP documentation for CRM and classification management for more detailed information on how classification data is handled.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully delete the classification data.