How To Fix CRM_Q3092 - Long text already exists with the new long text key

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_Q3 - QM Master Data Messages: Catalogs

• Message number: 092

• Message text: Long text already exists with the new long text key

What causes this issue?

You want to create a new entry, although a long text already exists with
this key.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select another key for your entry.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_Q3092 - Long text already exists with the new long text key ?

  The SAP error message CRM_Q3092, which states "Long text already exists with the new long text key," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to create or modify a long text entry that conflicts with an existing entry.
  Cause:
  The error is triggered when:
  
  You are trying to create a new long text entry using a key that already exists in the system.
  The system is designed to prevent duplicate long text entries for the same key to maintain data integrity.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Long Texts:
  
  Use the transaction code SE11 (Data Dictionary) or SE16 (Data Browser) to check the table where long texts are stored (e.g., STXL for long text entries).
  Search for the long text key you are trying to use to see if it already exists.
  
  
  
  Modify Existing Long Text:
  
  If the long text already exists, consider modifying the existing entry instead of creating a new one. You can do this through the appropriate transaction in SAP CRM.
  
  
  
  Use a Different Key:
  
  If you need to create a new long text, consider using a different key that does not conflict with existing entries.
  
  
  
  Check for Custom Code:
  
  If you are using custom code or enhancements, ensure that they are not inadvertently causing the creation of duplicate long text keys.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to long text handling in CRM for any specific guidelines or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Long Texts in SAP: Long texts are used in various SAP modules to provide detailed descriptions or notes related to business objects (e.g., sales orders, service requests).
  Data Integrity: SAP enforces data integrity rules to prevent duplicate entries, which is why this error occurs.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing long texts, such as SO10 (Text Management) or specific CRM transaction codes.
  
  By following these steps, you should be able to resolve the CRM_Q3092 error and manage long texts effectively in your SAP system.