How To Fix CRM_Q3002 - Do not use the characters +, %, @ and _ in key &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_Q3 - QM Master Data Messages: Catalogs

• Message number: 002

• Message text: Do not use the characters +, %, @ and _ in key &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_Q3002 - Do not use the characters +, %, @ and _ in key & ?

  The SAP error message CRMQ3002 indicates that there is an issue with the characters used in a key field within the SAP CRM system. Specifically, the error states that certain special characters—namely +, %, @, and ``—should not be used in the key field.
  Cause:
  The error is triggered when a user attempts to enter or save a key (such as a customer ID, product ID, or any other identifier) that contains one or more of the restricted characters. These characters may not be supported in the context of the key field due to system constraints, data integrity rules, or specific configurations in the SAP system.
  Solution:
  To resolve this error, you should:
  
  
  Identify the Key Field: Determine which key field is causing the error. This could be during data entry, data import, or while processing transactions.
  
  
  Remove Restricted Characters: Edit the key value to remove any of the restricted characters (+, %, @, _). Ensure that the new key value adheres to the allowed character set.
  
  
  Validation: After making the changes, validate the key to ensure it meets all other requirements and does not trigger any additional errors.
  
  
  Testing: If applicable, test the changes in a development or test environment before applying them in production to ensure that the issue is resolved without introducing new problems.
  
  
  Documentation: If this is a recurring issue, consider documenting the restrictions and communicating them to users to prevent future occurrences.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or updates related to this error message. SAP frequently releases notes that may provide additional context or solutions.
  Field Configuration: Review the configuration of the key field in the relevant customizing settings to understand any additional restrictions or validations that may be in place.
  User Training: Provide training or guidelines for users to avoid using restricted characters when entering key values in the system.
  
  By following these steps, you should be able to resolve the CRM_Q3002 error and prevent it from occurring in the future.