How To Fix CRM_PS_SUPR014 - SuPr: Error during SuPr BAdI call

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_SUPR - PS: Message Class for Successor Processing

• Message number: 014

• Message text: SuPr: Error during SuPr BAdI call

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SUPR014 - SuPr: Error during SuPr BAdI call ?

  The SAP error message CRM_PS_SUPR014 indicates that there was an error during the execution of a Business Add-In (BAdI) related to the Service Provider (SuPr) functionality in the SAP Customer Relationship Management (CRM) module. This error typically arises when there is an issue with the implementation of the BAdI or when the BAdI is not properly configured.
  Causes:
  
  BAdI Implementation Issues: The BAdI implementation may contain errors or may not be activated.
  Missing or Incorrect Configuration: The configuration settings for the BAdI may be missing or incorrect.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to execute the BAdI.
  Data Issues: There may be issues with the data being processed, such as missing or inconsistent data.
  System Bugs: There could be bugs in the SAP system or the specific version you are using.
  
  Solutions:
  
  
  Check BAdI Implementation:
  
  Go to transaction code SE19 to check the implementation of the BAdI.
  Ensure that the implementation is active and does not contain any syntax errors.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to the SuPr functionality in the CRM system.
  Ensure that all necessary settings are correctly configured.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to execute the BAdI.
  Check the user roles and profiles to ensure they include the required permissions.
  
  
  
  Data Validation:
  
  Review the data being processed when the error occurs.
  Ensure that all required fields are populated and that the data is consistent.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can set breakpoints in the BAdI implementation to identify where the error occurs.
  Use transaction SE80 or SE37 to analyze the BAdI code.
  
  
  
  Check SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error.
  Apply any recommended patches or updates if applicable.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  BAdI Documentation: Familiarize yourself with the documentation for the specific BAdI you are working with to understand its purpose and requirements.
  Transaction Codes: Common transaction codes related to BAdIs include SE18 (BAdI Definition) and SE19 (BAdI Implementation).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the CRM_PS_SUPR014 error effectively.