How To Fix CRM_PS_SUPR010 - No assignment to an SSP. Successor processing terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_SUPR - PS: Message Class for Successor Processing

• Message number: 010

• Message text: No assignment to an SSP. Successor processing terminated

What causes this issue?

The assignment to a social service plan (social service plan assignment)
terminated with an error. This can happen, if for example the system
finds a suitable SSP, but cannot assign it because it is not yet
activated or several SSPs have been found.

System Response

The successor processing is terminated.

How to fix this error?

From the social application, attempt to assign a suitable SSP again
manually. (To do so, you might have to first activate the SSP).
If the SSP assignment is successful, trigger successor processing again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SUPR010 - No assignment to an SSP. Successor processing terminated ?

  The SAP error message CRM_PS_SUPR010 indicates that there is no assignment to a successor process (SSP) in the context of project management within the SAP Customer Relationship Management (CRM) module. This error typically arises when trying to process a project or a service request that requires a successor but cannot find one.
  Cause:
  
  Missing Successor Assignment: The most common cause is that the project or service request does not have a defined successor. This could happen if the project was not properly set up or if the successor was deleted or not assigned.
  Configuration Issues: There may be configuration issues in the project management settings that prevent the system from recognizing the successor.
  Data Inconsistencies: There could be inconsistencies in the data related to the project or service request, such as missing links between tasks or phases.
  
  Solution:
  
  
  Check Successor Assignment:
  
  Navigate to the project or service request in question.
  Verify if a successor is assigned. If not, you will need to assign a valid successor.
  You can do this by going to the project structure and ensuring that the successor task or phase is correctly linked.
  
  
  
  Review Project Configuration:
  
  Check the configuration settings for project management in SAP CRM. Ensure that all necessary settings for successor processing are correctly configured.
  If you have access, review the project management customizing settings in transaction SPRO.
  
  
  
  Data Consistency Check:
  
  Run a consistency check on the project data to identify any discrepancies or missing links.
  You can use transaction codes like CJ20N (Project Builder) to review the project structure and ensure all elements are correctly linked.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for more detailed information on project management and successor processing.
  If you have access to SAP Notes, search for any relevant notes that might address this specific error.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N (Project Builder), CRMD_ORDER (Order Management), and CJ02 (Change Project) for managing projects and service requests.
  SAP Notes: Look for SAP Notes related to CRM project management and error handling for additional insights and potential fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.