How To Fix CRM_PS_SSPAP000 - Transaction is assigned to multiple cases

CRM_PS_SSPAP000 - Overview

• Message type: E = Error

• Message class: CRM_PS_SSPAP - Social Service Plan Assignment Profile (SSP-AP)

• Message number: 000

• Message text: Transaction is assigned to multiple cases

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

CRM_PS_SSPAP000 - Details

• The SAP error message CRM_PS_SSPAP000 indicates that a transaction is assigned to multiple cases, which typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with service processes or project systems. This error can arise when there is an attempt to assign a transaction (like a service order or a project) to more than one case, which is not allowed in the system.
  Causes:
  
  Duplicate Assignments: The transaction you are trying to assign is already linked to another case.
  
  Configuration Issues: There may be configuration settings in the CRM system that allow for multiple assignments, but the business process does not support it.
  Data Integrity Issues: There could be inconsistencies in the data that lead to the system believing that the transaction is linked to multiple cases.
  
  Solutions:
  
  
  Check Existing Assignments: 
  
  Review the transaction in question to see if it is already assigned to another case. You can do this by navigating to