How To Fix CRM_PS_SERVICEPLAN046 - Gross recalculation mass run executed for current decision flow

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_SERVICEPLAN -

• Message number: 046

• Message text: Gross recalculation mass run executed for current decision flow

What causes this issue?

A gross mass recalculation run that covers the previous decisions for
the current social service plan (SSP) has been executed. The entitlement
calculation results have been updated for the previous decisions.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Before you continue working on the current SSP, you should check the
entitlement calculation results for the entire decision flow, because
these may influence your current decision.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SERVICEPLAN046 - Gross recalculation mass run executed for current decision flow ?

  The SAP error message CRM_PS_SERVICEPLAN046 indicates that a gross recalculation mass run has been executed for the current decision flow in the context of service planning within the SAP Customer Relationship Management (CRM) module. This message typically arises in scenarios involving service plans, resource planning, or project management.
  Cause:
  
  Mass Run Execution: The error message is primarily informational, indicating that a mass run for gross recalculation has been executed. This could be due to changes in the underlying data that necessitate a recalculation of service plans.
  Data Changes: Changes in service plan parameters, resource availability, or other related data can trigger the need for a recalculation.
  Configuration Issues: There may be configuration settings in the CRM system that are not aligned with the current data or business processes.
  
  Solution:
  
  Review the Mass Run: Check the logs or results of the mass run to understand what changes were made and whether they align with your expectations.
  Check Configuration: Ensure that the configuration settings for service planning and resource management are correctly set up. This includes checking parameters related to service plans, resource allocation, and decision flows.
  Data Consistency: Verify the consistency of the data involved in the service planning process. Ensure that all relevant data is accurate and up-to-date.
  Re-run the Process: If necessary, you may need to re-run the mass recalculation process after addressing any identified issues.
  Consult Documentation: Refer to SAP documentation or notes related to CRM service planning for any specific guidance on handling this message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to service planning and mass runs, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Check for any SAP Notes that may address known issues or provide additional guidance related to this error message.
  Support: If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal SAP support team for help.
  
  This error message is generally not a critical error but rather a notification that a recalculation has taken place, and it is essential to ensure that the results align with your business processes.