How To Fix CRM_PS_PREQ002 - Payment request executed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_PREQ - Messages for payment request

• Message number: 002

• Message text: Payment request executed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_PREQ002 - Payment request executed ?

  The SAP error message CRM_PS_PREQ002, which indicates that a payment request has been executed, typically arises in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with payment requests in project systems (PS) or service management.
  Cause:
  
  Payment Request Already Processed: The error usually occurs when a payment request has already been executed for a particular transaction or project. This means that the system has already processed the payment request, and any attempt to execute it again will trigger this error.
  Incorrect Status: The status of the payment request may not allow for further processing. For example, if the payment request is in a status that does not permit changes or re-execution, this error can occur.
  Configuration Issues: There may be configuration settings in the SAP system that prevent the re-execution of payment requests.
  
  Solution:
  
  Check Payment Request Status: Verify the status of the payment request in the system. If it has already been executed, you may need to look for the original payment request or any related documents.
  Review Logs and Documentation: Check the system logs or documentation to understand the history of the payment request. This can provide insights into why the request cannot be executed again.
  Consult with SAP Support: If the issue persists and you cannot determine the cause, it may be beneficial to consult with SAP support or your internal SAP team for further assistance.
  Adjust Configuration: If the issue is related to configuration, you may need to adjust the settings in the SAP system to allow for the desired processing of payment requests.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CJ20N, or CJ03 for project management, which may help in navigating to the relevant payment request.
  SAP Notes: Check for any SAP Notes related to CRM and payment requests that may provide additional guidance or patches for known issues.
  User Authorization: Ensure that the user executing the payment request has the necessary authorizations to perform the action.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_PS_PREQ002 error message in SAP.