How To Fix CRM_PS_PREQ001 - Manual item determination required

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_PREQ - Messages for payment request

• Message number: 001

• Message text: Manual item determination required

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_PREQ001 - Manual item determination required ?

  The SAP error message CRM_PS_PREQ001: Manual item determination required typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to automatically determine the items for a particular transaction or document. This can happen in various scenarios, such as when creating a sales order, service order, or any other document that requires item determination.
  Cause:
  
  Missing Configuration: The system may not have the necessary configuration set up for automatic item determination. This could include missing or incorrect settings in the item determination procedure.
  Item Determination Procedure: The item determination procedure may not be assigned to the relevant document type or may not be correctly defined.
  Master Data Issues: There may be issues with the master data, such as missing or incorrect material master records, service master records, or other related data.
  Business Rules: The business rules defined in the system may require manual intervention for certain scenarios, leading to this error.
  Custom Logic: If there are custom enhancements or user exits that affect item determination, they may not be functioning as expected.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for item determination in the SAP system (transaction SPRO).
  Ensure that the item determination procedure is correctly defined and assigned to the relevant document types.
  Verify that the necessary condition records are maintained for the item determination.
  
  
  
  Review Master Data:
  
  Check the relevant master data (material master, service master, etc.) to ensure that all required information is complete and accurate.
  Ensure that the items you expect to be determined are available and correctly set up in the system.
  
  
  
  Manual Item Entry:
  
  If the system prompts for manual item determination, you can manually enter the required items in the document.
  
  
  
  Check Business Rules:
  
  Review any business rules or custom logic that may be affecting item determination. Ensure that they are functioning as intended.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on item determination procedures and settings.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the item determination works as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), CRM_ORDER (for order management), and others that may be relevant to your specific scenario.
  SAP Notes: Check for any SAP Notes related to item determination issues, as they may provide additional insights or fixes.
  User Exits and BAdIs: If custom logic is involved, review any user exits or Business Add-Ins (BAdIs) that may be impacting item determination.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM for further assistance.