How To Fix CRM_PS_IPS042 - Item determination failed because the transaction history is missing

CRM_PS_IPS042 - Overview

• Message type: E = Error

• Message class: CRM_PS_IPS - Messages for Item Proposal

• Message number: 042

• Message text: Item determination failed because the transaction history is missing

What causes this issue?

Item determination failed for the payment request, because the decision
flow assignment for the payment request is missing. An automatic
decision flow assignment is not possible because the transaction history
is not available.

System Response

Decision flow assignment to the payment request is required for the
subsequent payment request item determination.

How to fix this error?

Choose <LS>Assign Decision Flow</> and assign the respective decision
flow manually.
Choose <LS>Item Determination</> to trigger the payment request item
determination.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_IPS042 - Item determination failed because the transaction history is missing ?

  The SAP error message CRM_PS_IPS042, which states "Item determination failed because the transaction history is missing," typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to determine the appropriate item for a transaction due to missing historical data.
  
  Cause:
  
  
  Missing Transaction History: The most common cause of this error is that the system lacks the necessary transaction history for the item in question. This could be due to:
  
  Data not being updated or maintained properly.
  Missing entries in the relevant tables that store transaction history.
  Incomplete or incorrect configuration in the item determination process.
  
  
  
  
  Configuration Issues: There may be issues with the configuration settings related to item determination in the CRM system. This includes settings in the item category, pricing procedure, or other related configurations.
  
  
  Data Inconsistencies: Inconsistencies in master data or transactional data can also lead to this error. For example, if the item master data is not aligned