How To Fix CRM_PS_IPS027 - Item proposal profile can be used only for Social Service Plans

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_IPS - Messages for Item Proposal

• Message number: 027

• Message text: Item proposal profile can be used only for Social Service Plans

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_IPS027 - Item proposal profile can be used only for Social Service Plans ?

  The SAP error message CRM_PS_IPS027 indicates that the item proposal profile you are trying to use is restricted to Social Service Plans. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with item proposals in the context of service plans, particularly in social services.
  Cause:
  The error occurs when:
  
  You are attempting to use an item proposal profile that is specifically configured for Social Service Plans in a context that does not support it (e.g., a different type of service plan).
  The configuration of the item proposal profile is not aligned with the type of service or plan you are trying to create or modify.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check the Item Proposal Profile:
  
  Verify that the item proposal profile you are using is indeed intended for Social Service Plans. You can do this by checking the configuration settings in the SAP system.
  
  
  
  Use the Correct Profile:
  
  If you are not working with a Social Service Plan, switch to an appropriate item proposal profile that is compatible with the type of plan you are trying to create or modify.
  
  
  
  Configuration Review:
  
  If you believe you need to use the current item proposal profile for a different type of plan, you may need to review and possibly modify the configuration of the item proposal profile. This may require assistance from a system administrator or someone with configuration expertise in SAP CRM.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to item proposal profiles and service plans to ensure you are following the correct procedures.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system configuration and requirements.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to item proposal profiles and service plans, such as CRMD_ORDER for managing service orders.
  Training and Documentation: Ensure that users involved in creating or managing service plans are adequately trained on the use of item proposal profiles and the specific requirements for Social Service Plans.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.