How To Fix CRM_PS_IPS011 - Product &1 is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_IPS - Messages for Item Proposal

• Message number: 011

• Message text: Product &1 is not unique

What causes this issue?

The product &V1& is not unique. For this reason, the short text may not
match the selected product. Only the product ID is saved in the item pro
posal. When an item is created with the product, a value help appears in
the business transaction for you to select the unique product.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure that the product is unique, or select the correct product when
creating the business transaction.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_IPS011 - Product &1 is not unique ?

  The SAP error message CRM_PS_IPS011, which states "Product &1 is not unique," typically occurs in the context of Product Management within the SAP Customer Relationship Management (CRM) module. This error indicates that the system has found multiple entries for the specified product, which leads to ambiguity in processing.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that there are multiple entries for the same product in the system. This can happen due to data inconsistencies, incorrect data uploads, or manual entry errors.
  Multiple Product Versions: If the product has multiple versions or configurations that are not properly distinguished, the system may not be able to identify which specific product you are referring to.
  Incorrect Product Hierarchy: If the product is part of a hierarchy and there are multiple products at the same level, it may lead to confusion in identifying the correct product.
  
  Solution:
  
  
  Check for Duplicates: 
  
  Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., MARA, MARC, CRMD_ORDERADM_H, etc.) for duplicate entries of the product.
  Identify and resolve any duplicates by either merging them or deleting unnecessary entries.
  
  
  
  Clarify Product Identification:
  
  Ensure that you are using the correct product ID or number. If there are multiple versions, specify the version or configuration explicitly.
  If applicable, use additional attributes or filters to narrow down the search.
  
  
  
  Review Product Hierarchy:
  
  Check the product hierarchy to ensure that products are correctly categorized and that there are no conflicts in the hierarchy structure.
  
  
  
  Data Consistency Checks:
  
  Run data consistency checks to identify and rectify any inconsistencies in the product master data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, MM03 (Display Material), and SE16 (Data Browser) for checking product details.
  SAP Notes: Search for SAP Notes related to CRM and product management for any known issues or updates that might resolve the error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.