How To Fix CRM_PS_ELD130 - Eligibility results checked for validity

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_ELD - Messages from Eligibility Determination

• Message number: 130

• Message text: Eligibility results checked for validity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_ELD130 - Eligibility results checked for validity ?

  The SAP error message CRM_PS_ELD130, which states "Eligibility results checked for validity," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the eligibility check for a specific process, such as a promotion, offer, or pricing condition.
  Cause:
  
  Invalid Eligibility Criteria: The eligibility criteria defined for a promotion or offer may not be met by the customer or transaction.
  Configuration Issues: There may be issues in the configuration of the eligibility rules in the system.
  Data Inconsistencies: Inconsistent or missing data in master records (like customer master, material master, etc.) can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access certain eligibility criteria or data.
  System Bugs: Occasionally, there may be bugs or issues in the SAP system that lead to this error.
  
  Solution:
  
  Review Eligibility Criteria: Check the eligibility criteria set for the promotion or offer. Ensure that the customer or transaction meets these criteria.
  Check Configuration: Review the configuration settings in the SAP system related to eligibility checks. Ensure that they are set up correctly.
  Data Validation: Validate the data in the relevant master records. Ensure that all necessary data is complete and accurate.
  Authorization Check: Verify that the user has the necessary authorizations to perform the eligibility check. If not, work with your SAP security team to grant the required permissions.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of an SAP technical consultant.
  SAP Notes: Check for any relevant SAP Notes or patches that may address known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to analyze the relevant function modules or programs that are involved in the eligibility check.
  SAP Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to SAP documentation for CRM and eligibility checks for more detailed information on configuration and troubleshooting.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.