How To Fix CRM_PS_ELD120 - Eligibility determination executed

CRM_PS_ELD120 - Overview

• Message type: E = Error

• Message class: CRM_PS_ELD - Messages from Eligibility Determination

• Message number: 120

• Message text: Eligibility determination executed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_ELD120 - Eligibility determination executed ?

  The SAP error message CRM_PS_ELD120, which states "Eligibility determination executed," typically indicates that the eligibility determination process has been triggered in the SAP CRM system, but it may not have produced the expected results or may have encountered issues.
  
  Cause:
  
  Eligibility Criteria Not Met: The eligibility determination process checks if certain criteria are met for a specific business transaction (like a promotion, discount, or service). If the criteria are not met, the system may return this message.
  
  Configuration Issues: There may be issues with the configuration of eligibility rules in the system. This could include missing or incorrect settings in the eligibility determination configuration.
  Data Issues: Incomplete or incorrect master data (like customer data, product data, etc.) can lead to eligibility determination not functioning as expected.
  System Errors: There could be underlying system errors or bugs that are causing the eligibility determination process to not execute correctly.
  
  
  Solution:
  
  Check Eligibility Criteria: Review the eligibility criteria defined in