How To Fix CRM_PS_ELD023 - Eligibility determination profile &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_ELD - Messages from Eligibility Determination

• Message number: 023

• Message text: Eligibility determination profile &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_ELD023 - Eligibility determination profile &1 does not exist ?

  The SAP error message CRM_PS_ELD023 indicates that the eligibility determination profile specified in the system does not exist. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to perform eligibility checks for a product or service.
  Cause:
  
  Missing Profile: The eligibility determination profile referenced in the transaction or configuration does not exist in the system.
  Incorrect Configuration: The profile may have been deleted or not properly configured in the system.
  Typographical Error: There may be a typo in the profile name when it is being called in the transaction.
  Transport Issues: If the profile was recently transported from another system, it may not have been included in the transport request.
  
  Solution:
  
  
  Check Profile Existence:
  
  Go to the relevant configuration area in SAP (usually under CRM or PS module) and check if the eligibility determination profile exists.
  Use transaction code SPRO to navigate to the configuration settings and verify the profile.
  
  
  
  Create or Adjust Profile:
  
  If the profile does not exist, you may need to create it. This can typically be done in the configuration settings under the eligibility determination profiles section.
  If the profile exists but is not configured correctly, adjust the settings as necessary.
  
  
  
  Verify Input:
  
  Double-check the input where the profile is being referenced to ensure there are no typographical errors.
  
  
  
  Transport Check:
  
  If the profile was supposed to be transported from another system, check the transport logs to ensure it was included and successfully imported.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific guidance on creating and managing eligibility determination profiles.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SE80 for object navigator.
  SAP Notes: Search for SAP Notes related to CRM eligibility determination profiles for additional troubleshooting steps or patches.
  Documentation: Review SAP Help Portal for detailed information on eligibility determination profiles and their configuration.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.