How To Fix CRM_PS_DM_EA_FEE023 - The determined currency is different to the currency of the other fees

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_DM_EA_FEE - EA Fee

• Message number: 023

• Message text: The determined currency is different to the currency of the other fees

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DM_EA_FEE023 - The determined currency is different to the currency of the other fees ?

  The SAP error message CRM_PS_DM_EA_FEE023 indicates that there is a mismatch between the currency of the fee being processed and the currency of other fees associated with the same transaction or document. This can occur in various scenarios, particularly in project management or service management contexts where multiple fees or costs are involved.
  Cause:
  
  Currency Mismatch: The primary cause of this error is that the fee you are trying to enter or process has a different currency than the other fees already defined in the system for that particular project or service.
  Configuration Issues: There may be configuration settings in the system that dictate how currencies are handled, which could lead to inconsistencies.
  Data Entry Errors: Manual entry errors where the currency is incorrectly specified for a fee.
  Master Data Issues: The master data for the project or service may have been set up with different currencies for different components.
  
  Solution:
  
  Check Fee Currencies: Review the currencies of all fees associated with the transaction. Ensure that they are all in the same currency.
  Adjust Currency Settings: If you need to change the currency of the fee you are trying to enter, do so to match the currency of the other fees.
  Review Configuration: Check the configuration settings in the SAP system related to currency handling in project management or service management. Ensure that they are set up correctly.
  Update Master Data: If the master data for the project or service is incorrect, update it to ensure that all components are using the same currency.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling currency issues in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CJ20N (Project Builder) or CRMD_ORDER (CRM Order Management) to review and adjust the relevant data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to fees and currencies in the system.
  Testing: After making changes, test the transaction again to ensure that the error is resolved.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.