How To Fix CRM_PS_DM363 - The item has a key inconsistency.


CRM_PS_DM363 - Overview

  • Message type: E = Error

  • Message class: CRM_PS_DM - Debt Management Messages

  • Message number: 363

  • Message text: The item has a key inconsistency.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PS_DM363 - The item has a key inconsistency. ?
    The SAP error message CRM_PS_DM363, which states "The item has a key inconsistency," typically occurs in the context of project management or service management within the SAP CRM (Customer Relationship Management) module. This error indicates that there is a mismatch or inconsistency in the key fields of the item being processed, which can prevent the system from correctly identifying or processing the item.
    Causes:
    
    Data Inconsistency: The most common cause is that the data in the item does not match the expected key fields. This could be due to manual data entry errors or issues during data migration.
    Missing or Incorrect Keys: The item may be missing required key fields or have incorrect values in those fields.
    Changes in Configuration: If there have been recent changes to the configuration of the project or service items, it may lead to inconsistencies.
    Integration Issues: If the item is being integrated with other systems (like ERP), discrepancies in

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant