How To Fix CRM_PS_DM354 - Data hasn't changed or contain errors. Your data wasn't saved.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PS_DM - Debt Management Messages

  • Message number: 354

  • Message text: Data hasn't changed or contain errors. Your data wasn't saved.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PS_DM354 - Data hasn't changed or contain errors. Your data wasn't saved. ?

    The SAP error message CRM_PS_DM354, which states "Data hasn't changed or contains errors. Your data wasn't saved," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the data being processed. Here are some common causes, potential solutions, and related information for this error:

    Causes:

    1. No Changes Made: The system may detect that no changes were made to the data you are trying to save, leading to this message.
    2. Validation Errors: There may be validation rules in place that the data does not meet, causing the save operation to fail.
    3. Incomplete Data: Required fields may be missing or incomplete, preventing the data from being saved.
    4. Data Format Issues: The format of the data entered may not match the expected format (e.g., date formats, numeric values).
    5. Authorization Issues: The user may not have the necessary permissions to save the data.
    6. System Errors: There could be temporary issues with the SAP system or database that are causing the error.

    Solutions:

    1. Check for Changes: Ensure that you have made actual changes to the data before attempting to save. If no changes are made, the system will not allow saving.
    2. Review Validation Rules: Check if there are any validation rules that the data must meet. Correct any errors or inconsistencies in the data.
    3. Complete Required Fields: Make sure all mandatory fields are filled out correctly. Look for any indicators (like asterisks) that denote required fields.
    4. Verify Data Formats: Ensure that all data entered adheres to the expected formats. For example, check date formats and numeric values.
    5. Check Authorizations: Verify that you have the necessary permissions to perform the action. If not, contact your system administrator for assistance.
    6. Consult Logs: Check the application logs or system logs for more detailed error messages that may provide additional context.
    7. Restart the Session: Sometimes, simply logging out and back into the system can resolve temporary issues.
    8. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for specific guidance related to this error.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
    • Transaction Codes: Familiarize yourself with transaction codes related to CRM data management, as they may provide additional insights or tools for troubleshooting.
    • User Documentation: Review user manuals or documentation for the CRM module to understand the data entry requirements and validation rules.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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