How To Fix CRM_PS_DM353 - Collection history records has been saved successfully.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PS_DM - Debt Management Messages

  • Message number: 353

  • Message text: Collection history records has been saved successfully.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PS_DM353 - Collection history records has been saved successfully. ?

    The SAP error message CRM_PS_DM353, which states "Collection history records have been saved successfully," is not actually an error message but rather an informational message. It indicates that the system has successfully saved the collection history records related to a particular process in the SAP Customer Relationship Management (CRM) module.

    Cause:

    • This message typically appears after a successful operation involving the saving of collection history records, such as when processing customer payments, managing collections, or updating account information.
    • It may also appear in the context of data processing where historical records are being updated or created.

    Solution:

    Since this message is informational and indicates success, there is no specific solution required. However, if you are expecting an error and are confused by this message, consider the following steps:

    1. Verify the Process: Ensure that the process you were executing (e.g., payment processing, account updates) completed as expected.
    2. Check for Additional Messages: Look for any other messages that may indicate warnings or errors that could be relevant to your process.
    3. Review Logs: If you are troubleshooting a specific issue, check the application logs or transaction logs for any related entries that might provide more context.
    4. Consult Documentation: Refer to SAP documentation or help resources for more information on the specific transaction or process you are working with.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may relate to collections and payment processing, such as CRMD_ORDER, FBL5N, or F-28.
    • SAP Notes: Check SAP Notes for any known issues or updates related to the CRM module and collection history processing.
    • User Training: Ensure that users involved in the collections process are trained on how to interpret system messages and understand the implications of successful operations.

    If you encounter any issues beyond this message or if you have specific concerns about the data being processed, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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